Privacy Policy

We are committed to providing a quality booking experience service to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, phone and relevant property address.

This Personal Information is obtained by the you entering the information into the form fields of this website. We don’t guarantee any website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our partner inspectors. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Your Personal Information may be disclosed in a number of circumstances including the following:

  • Partner Inspectors
  • Future marketing of additional services we may commence to offer
  • Third parties partner where you consent to the use or disclosure; and
  • Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

The Personal Information is or will be will be kept by us for a minimum of 7 years.

Access to your Personal Information

You do not have access to the Personal Information we hold about you and you may request deletion of or where practical unsubscribe from our marketing lists at any time by contacting us in writing or clicking the relevant link.

Policy Updates

This Policy may change from time to time and is available on our website.
If you have any queries or complaints about our Privacy Policy please contact us using the webform.