FAQ
Thank you for using www.bookmypoolinspection.com.au to book your next pool safety inspection.
We are sure you will be delighted with how simple the booking and inspection process will be. We partner with reputable pool safety inspectors.
We have assembled below some of the more common questions, of which some are also covered in the terms and conditions. The below FAQ is not all encompassing however should answer your most common questions. We are unable to provide technical advice as we are a booking portal however all linked pool safety inspectors will be able to answer your questions after your booking is made.
If you have further questions please feel free to use our "contact us" page.
Pool safety certificates (Form 23) - the law
Are you?
- selling or leasing your property? (approx. 80% of Inspections)
- have undertaken substantial work to the pool barrier?
- have had a complaint or spot check from the council and they request one?
- Running a day-care from home?
Note: It is recommended also for Airbnb and Host families as this comes under the short or long-term accommodation premise regime.
Please Note: Even if you’re not one of the above, you still need to make sure your pool is compliant with the current pool safety standard.
YES, in Qld the pool safety laws apply to pools and spas capable of being filled with water to a depth of 300mm.
This applies whether the pool or spa is permanent or temporary.
YES, HOWEVER the inspector who inspects your pool will be able to attend to this whilst issuing your Safety Certificate therefore there is nothing you are required to do – just book the inspection.
- 2 years - Private Pools (Your pool or spa at home)
- 1 year - Shared Pools (more than one family sharing the pool - e.g., Unit Complex)
About the money
Just to let you know again, we partner with reputable pool inspectors.
So, we are Neither cheap nor expensive. We are where the pricing should be – to benefit all parties.
The price point of this booking service is mid-range pricing which is the true sweet spot and represents honest value to clients and good value and convenience for inspectors.
Inspectors are very happy to be linked to this booking service as there are many strong benefits for the inspectors – that is why this system works well for pool owners and for inspectors alike. Life doesn't need to be difficult.
Fencing and compliance responsibility
The pool owner ensures that the pool complies with the pool safety standard and all barriers are kept in good condition. If the tenant purchases a pool, they are responsible for compliance.
Tenants are responsible for ensuring climbable objects are not placed against the fence.
If it is a shared pool and the property is managed by a body corporate, the responsibility generally lies with the body corporate.
Yes, the boundary fence can be used as a pool barrier, however it must meet the pool safety standard.
An inspector will be able to interpret the legislation to ensure that your boundary fence is compliant.
NO. This is a common issue but very resolvable. The pool fencing is the pool owner’s responsibility, not your neighbours.
The Inspector will show you how this can be easily managed to pass the inspection and to prevent it from happening again.
Firstly of course you speak with the inspector about your concerns.
Whilst not every pool fence will be compliant and sometimes the rules don’t seem to make sense, it is imperative that your inspector can communicate with you – that's why we link reputable pool inspectors to this booking site.
However, in the unlikely event that you are not satisfied with the issues listed in the licensed pool safety inspector’s report (Nonconformity Notice), you are able to make an appeal to the Building and Development Dispute Resolution Committee. More information about the committees is available from the Queensland Department of Housing and Public Works website. This process is Queensland wide.
The appeal must be made within 20 business days of the notice being given. Information about how to submit the appeal is detailed on the Nonconformity Notice.
